Refund policy

It's OK to change your mind!

 

Returns for digital products
In accordance with Norwegian consumer law, there is a right of withdrawal for digital products. However, this right expires if the product has been fully or partially downloaded. If you wish to return the product, please contact us via the chat on the website. Refunds will be made to the card used for the purchase and typically take 3-5 days from the time the refund is initiated.

 

Returns for physical products
If you change your mind about a purchase, you can easily return the item within 30 days, provided the packaging is unopened. If you wish to return the product, please contact us via the chat on the website. Refunds will be made to the card used for the purchase and typically take 3-5 days from the receipt of the returned item. Return shipping costs are paid by the customer and will be deducted from the refund.

 

Reading

Readings are considered a personal, customized product and cannot be returned or refunded. 

 

Defects

Should you for some reason experience defects on the product you have ordered, we will do our best to correct the error to make you satisfied.